Edge Claims delivers expert claims handling for inland marine and cargo—precise, responsive, and built for complexity. Whether it’s equipment en route, valuable assets in motion, or cargo exposed to varied risks, we anchor each claim with clarity, speed, and strategic insight.
Performance at the Forefront
When a loss occurs—whether due to damage, theft, or transit delay—our teams act immediately to secure the site, document thoroughly, and preserve evidence in accordance with industry protocols. This includes photographic documentation, and using virtual tools when physical access isn't possible. This early control of the environment helps prevent evidence degradation, streamline claims validation, and reduce operational interruptions. Our consistent, methodical approach accelerates the path to settlement and maintains ceiling-level service.
Success in inland marine claims depends on exacting documentation—from bills of lading and condition reports to proof-of-loss submissions and detailed inventories. Our adjusters rigorously match these documents against policy terms and coverage limits to ensure alignment and prevent unnecessary denials or delays. This structured documentation process, paired with our expertise in policy interpretation, enables smoother adjudication and faster resolution. We go beyond checking the boxes—we anticipate documentation gaps before they become friction.
We empower clients with a centralized claims dashboard—accessible via web or mobile—that provides live status updates, document uploads, and communication logs. This real-time visibility fosters collaboration across operations, logistics, risk, and finance teams, eliminating guesswork and redundancy. By simplifying access to key information, we reduce response lag and empower proactive decision-making throughout the claims lifecycle. Clear communication is not an add-on—it’s embedded in how we operate.
When salvage opportunities or third-party liabilities are present, our claims team proactively plots recovery strategies—working with salvage experts, logistics partners, and legal counsel as needed. Supported by detailed case analytics, we file timely demands, negotiate settlements, or pursue legal recourse when warranted. In doing so, we systematically protect program profitability and reinforce long-term financial performance. Our strategy balances precision with advocacy.